Birthday Party Policies and Conditions

  • We ask that you please choose your date and time carefully as deposit payments are non refundable.
  • If you need to change your party booking date, for any reason, an administration fee of $15 is applicable.
  • A $100 non refundable deposit is required at the time of your online booking in order to secure your booked date and time.
  • Deposits are non refundable under any circumstance.
  • Where more than four weeks’ notice is given, we will assist with a date and time change pending availability and transfer your deposit.  An administration fee of $15.00 is applicable for any alteration or amendment to an existing birthday party booking.
  • Where a cancellation plus date and time change is requested within four weeks of the birthday party booking, a new booking and $100 non refundable deposit payment will be required.  Please note the deposit paid with the original booking date is non refundable and non transferrable in these circumstances.  An administration fee of $15.00 is applicable for any alteration or amendment to an existing birthday party booking.